Privacy Policy

Effective Date: March 15, 2026

This Privacy Policy explains how RillRate DOO ("Company," "we," "us," or "our") collects, uses, and discloses information when you use Knowledge.Dev (the "Service").

Knowledge.Dev combines free educational content, browser-based playgrounds, community-contributed content, and optional PRO subscriptions with access to additional tools and features. By using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect:

Account details such as email address, username, password hash, and optional profile data
Billing and subscription information if you become a PRO subscriber
Messages you send to us
Content you submit to the platform, including UGC, comments, code snippets, and profile information
Information you provide in forms, surveys, waitlists, or feedback requests
Files, prompts, usage data, and feedback you submit while using browser playgrounds, the CLI player, or related features

1.2 Information We Collect Automatically

We may automatically collect:

IP address
Browser and device information
Session and login metadata
Pages visited, links clicked, and general usage events
Referrer information
Basic diagnostics, crash data, and performance logs
Subscription status and entitlement state
Interaction logs related to experimental features, such as feature usage, timing, failures, and feedback

1.3 Information From Third Parties

We may receive information from third parties, including:

Payment providers such as Paddle
Authentication providers if single sign-on is offered
Analytics, hosting, email, moderation, or community tools

2. How We Use Information

We use information to:

Create and manage accounts
Deliver free educational content
Process PRO subscriptions and payments
Operate community publishing features and moderate UGC
Provide, test, improve, and secure browser playgrounds, the CLI player, and other experimental features
Understand how people use the platform
Send transactional emails, receipts, and important service notices
Respond to support requests and feedback
Detect abuse, fraud, and security incidents
Comply with legal obligations and enforce our Terms

We may use prompts, usage traces, and feedback from experimental features to evaluate quality, debug failures, and improve the system, unless we explicitly state otherwise for a particular feature.

3. Public and Community Content

Knowledge.Dev may include public or community-visible areas. If you publish UGC, some information may be visible to other users or to the public, including:

Your display name or profile identity
The content you publish
Timestamps, edit history, and associated metadata

Please do not submit sensitive personal information in public content fields.

We do not sell your personal information.

We may share information:

With payment providers to process subscriptions
With hosting, storage, email, analytics, moderation, and infrastructure vendors
With service providers that help us deliver PRO features and related communications
With legal authorities when required by law or necessary to protect rights, safety, or the Service
In connection with a merger, acquisition, restructuring, or asset sale
With your consent or at your direction

We may also publish aggregated or de-identified statistics that do not reasonably identify you.

5. Cookies and Similar Technologies

We use cookies and similar technologies for:

Authentication and session management
Security
Remembering settings or preferences
Measuring traffic and product usage

You can control cookies through your browser settings. Disabling some cookies may affect how the Service works.

6. Legal Bases for Processing

Depending on your location, we rely on one or more of the following legal bases:

Performance of a contract, such as providing accounts and PRO benefits
Legitimate interests, such as operating, securing, and improving the Service
Consent, where required
Compliance with legal obligations

7. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Policy, including to:

Maintain your account
Provide the Service
Keep financial and tax records
Investigate abuse or disputes
Preserve backups and security logs

If you ask us to delete your account, we will delete or anonymize personal information when reasonably possible, except where we must retain certain data for legal, accounting, security, or legitimate operational reasons.

8. Your Rights

Depending on applicable law, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion
Object to or restrict certain processing
Withdraw consent where processing depends on consent
Request portability of certain data
Lodge a complaint with a relevant regulator

To make a privacy request, contact privacy@knowledge.dev.

9. Children's Privacy

The Service is not intended for children under 13. If we learn that we collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

10. International Transfers

We operate from Montenegro and may use providers in other countries. By using the Service, you understand that your information may be transferred to and processed in countries other than your own, subject to appropriate safeguards where required.

11. Security

We use reasonable technical and organizational measures to protect information. No system is completely secure, and we cannot guarantee absolute security.

12. Third-Party Services

The Service may link to or rely on third-party services. Their privacy practices are governed by their own policies, not this one.

Examples may include:

Paddle for payments
Hosting, analytics, and infrastructure providers

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above and, where appropriate, provide additional notice.

14. Contact

Privacy questions or requests can be sent to privacy@knowledge.dev or through our Contact page.

Last updated: March 15, 2026